Managed IT Services
At F1 Tech, we believe that a business's IT infrastructure is there to help it, not to hinder it. That’s why F1 Tech is focused on providing unparalleled Managed IT Services to our customers so that they can focus on growing their business, instead of worrying about tackling day-to-day IT-related issues.
All of our managed service agreements are focused on resolving any and all technical issues that our customers may face on a day-to-day basis. We focus on providing Managed IT Support in the form of technical support, system maintenance, monitoring, security, and backup. In addition to these Managed IT Services, we provide consulting and IT assessments for software and security solutions.
How Are We Different?
Our core difference from our competitors is that we always put our customers first. We’ll never close a ticket until we’ve fully resolved the issue and until our customers are satisfied with their resolution. As a part of your managed service agreement, we’ll provide you with 24/7 emergency support and remote support from 7am to 7pm, Monday - Friday.
Our Promise - Customers First
We’re not going to oversell you a service or solution that will have little to no benefit for your business. We’re here to help, as your very own IT department. We'll fix and resolve issues that are holding your business back from success. Because of our customer-oriented approach to Managed IT Services, we waste no time or resources to take care of your needs.
Our Approach to Managed IT Services
Since we always put our customers' needs first, our approach to providing Managed IT Services begins with a comprehensive and transparent 15-step IT assessment. Our IT Experts will work with you to determine the best solutions for your business. Based on this assessment, we provide two flexible service options.
Our IT Services & Solutions
Managed Service Agreements
Break/Fix Tech Support
IT Consulting & Assessments
Software Licensing Audits
Cabling & Infrastructure